{"id":3897,"date":"2014-05-19T18:15:05","date_gmt":"2014-05-19T18:15:05","guid":{"rendered":"http:\/\/szapp.com\/?p=83"},"modified":"2014-05-19T18:15:05","modified_gmt":"2014-05-19T18:15:05","slug":"no-more-yahoo-support-for-paying-customers","status":"publish","type":"post","link":"https:\/\/wsbj.com\/sorabji\/2014\/05\/19\/no-more-yahoo-support-for-paying-customers.html","title":{"rendered":"No More Yahoo Support For Paying Customers"},"content":{"rendered":"

\t\t\t\tI’ve subscribed to Yahoo’s Ad Free Mail (previously known as Plus) for many years. I’ve contacted\u00a0reach support once or twice. Issues were resolved although I was not given the benefit of a human response to my question.<\/p>\n

Evidently this support for paying customers has been suspended. All roads to “Contact Us” lead to the community of other users.\u00a0Yahoo itself is not present.<\/p>\n

This is unfortunate because my issue with Yahoo Mail does not seem to affect anyone else. I guess Yahoo assumed that every possible problem had been reported and that the community could handle everything from now on. I am considering sending paper mail if that would get someone’s attention, or maybe visiting a local Yahoo office in Manhattan.<\/p>\n

As I posted here<\/a>, my issue is that I cannot automatically load images from senders in my contacts list. Contrary to what Yahoo’s help documents state I only have 2 options for\u00a0loading image: “Never by Default” and “Always, except in Spam folder”. Here is what I see in the settings screen:<\/p>\n

\"Yahoo

Yahoo Mail WTF<\/p><\/div>\n

Yahoo’s\u00a0path to Customer Care ends up sending me back to the community, and the phone number also turns me away based on the nature of my problem.<\/p>\n

I might not be surprised if this was a free product but it is not. I guess they have me where they want me. The quantity of spam messages getting through their filters is also getting nasty. In the past I’d go days without seeing that crap in my inbox, today I’ve seen 9 or 10.<\/p>\n

\n\t\t\t\t\t
UPDATE: I went out for a couple of hours and came back to find 10 spam mails had arrived. More spam goes to the inbox now than to the spam folder. Yahoo Ad Free Mail is looking less and less like a worthwhile product.<\/div><\/div>\n
\"Yahoo

Yahoo Mail Spam Inbox<\/p><\/div>\n

 <\/p>\n