UPS My Choice is one of the odder failures I’ve encountered. Described as a service that would make receipt of UPS packages more flexible for residential customers I purchased a 1-year subscription a few years ago, and quickly discovered that the program had no merit. I did not renew the subscription to UPS My Choice, but for some reason my account is still alive years on. I get e-mails such as this one, promising an estimated delivery time of between 4:45pm and 7:00pm.

UPS My Choice: Always Wrong, Never On Time

UPS My Choice: Always Wrong, Never On Time

As usual, the delivery was made at a time well outside this promised time span. I think this package actually arrived around 2pm. It’s lucky I didn’t take UPS’s word for it and go outside to enjoy the beautiful day before returning at 4:45 to resume waiting. I just don’t understand why they bother. I don’t think a single delivery has arrived within the promised time frame in the 2 or 3 years I’ve been an unwilling subscriber to UPS My Choice.